Let's Make It Right

We hope that you're pleased with any deliveries you've received from DPD, and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to tell us so that we can try to put the matter right.


Have a problem with a delivery?

The Make It Right team work from 9am to 9pm, Monday to Friday and 8am to 4pm every Saturday & Sunday. When you contact us during those hours, you will receive a reply within 2 hours. Click here to contact the Make It Right team.

Still not happy?

If you've already contacted us and are still not happy with our response please contact: Sinead Croke, Director of Customer Experience at scroke@dpd.co.uk